There is currently no option to return the Pill XL at brick and mortar stores.
Customers then choose how they'd like to be reimbursed: either via an e-payment of $325 or Apple Store Credit.Īpple is only allowing the recall process to be completed online. Its colors range from standard black to pink, white, titanium, and a gunmetal grey color called "metallic sky." Apple has reported that so far eight overheating cases have been brought to its attention.Īffected customers can fill out a web request form with their address and information and the speaker's serial number, which you can find on the rubber tab covering the speaker's auxiliary and micro USB ports on the device's handle to the left of the "beats pill XL" inscription. The speaker includes a "b" logo in the middle of its front side as well as the inscription "beats pill XL" on its handle. According to a product description of the Pill XL, the speaker is larger than the 2.0 and includes a built-in handle as well as standard features like Bluetooth capabilities. Well, the recall only affects the XL version of the Beats Pill speakers, and not the Beats 2.0 speaker or the limited edition 2.0 speakers designed by Barry McGee that are currently also for sale on Apple's online store. So, how can you tell if your Beats device is affected? Eleven thousand more have been sold in Canada. Nearly 220,000 Pill XL speakers have been sold in the U.S. Apple released a statement Wednesday announcing the voluntary recall after it was revealed that an overheating risk may lead to the Pill XLs catching fire. A battery issue has led to the voluntary recall of the Apple Beats Pill XL speakers.
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